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Help & Contact

Find answers to your questions or reach out to us directly — we're happy to help.

Frequently Asked Questions

Everything you need to know about Travee

Getting Started

Travee is an AI-powered travel planner that helps you plan trips, discover hidden gems, and explore destinations with immersive audio guides. Think of it as your personal travel companion that knows every destination inside and out.

Simply chat with Travee like you would with a knowledgeable friend. Tell it where you want to go, what you enjoy, and who you're traveling with. Travee uses AI to create personalized recommendations, build itineraries, and provide insider tips tailored to your preferences.

You can start chatting with Travee right away on the web without an account. To save your trips, favorites, and access audio guides on the go, you can create a free account and download the mobile app.

Features

Travee's audio guides provide immersive storytelling about the places you visit. When you're at a destination, simply open the audio guide to hear fascinating stories about the history, culture, and secrets of landmarks and neighborhoods. It's like having a local expert walking beside you.

Yes! Tell Travee your destination, travel dates, interests, and travel style, and it will create a day-by-day itinerary with recommended activities, restaurants, and hidden gems. You can customize it by adding, removing, or reordering any suggestion. We're also working hard on making trip planning even better — think visual itineraries, your travel plan on a map, detailed info on sights and cities, and much more.

Absolutely. Travee learns from your preferences. You can tell it you prefer museums over beaches, love street food, or want to avoid tourist traps. The more you interact, the more personalized your recommendations become.

Travee covers destinations worldwide. Whether you're planning a weekend in Paris, a road trip through Japan, or exploring hidden gems in South America, Travee has you covered with local insights and recommendations.

Pricing & Plans

Yes! Travee is currently in beta and completely free to use. This includes AI trip planning, audio guides, personalized recommendations, and access to all features. No credit card required.

We're currently in our beta phase and all features are free. In the future, we may introduce premium features, but we're committed to keeping core functionality accessible. Early users who help shape the product will always be appreciated.

Privacy & Data

We only collect the data necessary to provide and improve our service — such as your trip preferences and saved favorites. We never sell your personal data to third parties. You can read our full Privacy Policy for details.

Yes. You can request complete deletion of your account and all associated data at any time. Visit our Account Deletion page or contact us directly, and we'll process your request promptly.

Technical

Travee is available on iOS (iPhone and iPad), Android, and the web. You can start planning on your laptop and continue on your phone — your trips and favorites sync across all devices.

Not yet — but we're working on it! Currently, Travee needs an internet connection to generate recommendations and play audio guides. Offline access for saved trips and guides is on our roadmap.

Travee currently supports English and German, with more languages coming soon. The AI assistant can understand and respond in multiple languages, so you can chat in the language you're most comfortable with.

Get in Touch

Can't find what you're looking for? We'd love to hear from you.

Email Us

We usually respond within 24 hours.

contact​[at]​travee.eu

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